Meet the Senior Leadership team

Paula Sheppard-Jones, General Manager of DUAL New Zealand, has 30 years of insurance industry experience across the UK and New Zealand. Her career has encompassed a broad range of roles including Corporate Broker, Account Manager, Claims Handler, Specialist Fin Lines & Liability Underwriter, Technical Resource Support, Group Business Manager, National Distribution Manager and General Manager.

Over her 10-year tenure with DUAL, she has grown the New Zealand business into a multi-line operation employing 50 people across the country. Paula is dedicated to fostering world-class underwriting talent, driving growth, and raising DUAL's brand profile across New Zealand. As a member of the DUAL Diversity and Inclusion Committee, whose mission it is to embed greater diversity, she champions an equitable workplace where differences are essential.

Damian has a long career (over 25 years) in the insurance industry. He has held various roles across different areas of the business, showing a broad understanding of the insurance sector. These have included roles in Sales & Distribution, Underwriting, Operations, Governance, Strategy and Claims Management. Damian joined DUAL in 2021 with a primary focus to lead the integration of the Liability and Property businesses. Damian currently leads our Underwriting Operations, Strategy and Partner Engagement in the market whilst supporting the Governance and Management of the Property and Motor Binders.