DUAL Group
Austria
Finland
France
Germany
Ireland
Italy
Netherlands
Spain
Sweden
Switzerland
United Kingdom
Europe
Australia
Hong Kong
New Zealand
Singapore
USA
About us
Who we are, what we stand for
We've grown into one of the world’s biggest MGAs by empowering our people
Our success as a business has been driven by our people. By giving everyone greater scope to make decisions in their roles, they feel more empowered – creating a productive and thriving workplace.
It also delivers outstanding results. Winning awards in every region, our people, their expertise and their ability to make decisions are the reasons why brokers and our insurer partners continue to put their trust in DUAL.
Our growth in Europe is driven by our entrepreneurial local teams. No matter where you are in Europe, and across all our products offered across the region, you can be sure we bring the same single-minded focus on underwriting excellence. Our global operations give us the scale to invest in technology and data, designed to give us and our partners greater insight into underwriting trends.
Our vision to be the world's best underwriting business
Be imaginative
Do something better
People first
Data and technology
Local experts, global expertise
What's an MGA ?
DUAL is an MGA, or managing general agent.
Our role is to underwrite insurance policies on behalf of insurers, who delegate underwriting authority to us, giving us binding authority to issue contracts on their behalf. These binders mean we can underwrite risks up to a specified limit across different classes. Sometimes they delegate claims handling to us too. Insurers will specify a limit we can underwrite to across our different classes, according to their risk appetite.
Partnering with an MGA such as DUAL enables insurers to access specialist underwriting expertise. At the same time, our broker partners get more personalised cover for their clients’ risks. DUAL writes tailored policies across over 70 classes of business. We have experts in local markets who understand their local client’s needs, and our underwriting expertise helps carriers, brokers and insureds achieve their goals.
Our approach has made us the MGA of choice in many of our locations around the world, and has helped us become one of the world’s largest international MGAs.
Empowering underwriting since 1998
DUAL Europe was established in 2022. But our story started before.
Back in 1998, our founders had a dream – to set up a different kind of underwriting business. One built with talented, creative underwriters who have greater authority to follow their commercial instincts.
This dream is still the driving force behind the business.
DUAL started out of a single office in Madrid writing only financial lines.
A little over two decades later, we operate in five continents, from locations across Europe, North and Latin America, the Middle East, Australia, and New Zealand.
Today, DUAL is one of the world’s largest MGAs, with more than 1,800 people in 21 countries, providing solutions across 70 product lines.
