Whether accidental or otherwise, product contamination requires special coverage from a skilled team

Our program provides comprehensive protection for manufacturers, wholesalers, retailers, importers, and distributors to manage threats to their products, brands and financial strength.

As your trusted risk mitigation partner, our specialists tailor coverage that helps businesses manage the unique threats they face, including accidental contamination, malicious tampering, product extortion, government recall and adverse publicity. With leaner supply chains and global distribution disruptions increasing recall risks – particularly in the food and beverage industries – our coverage ensures a safeguarded reputation and bottom line.

Key features

  • Worldwide coverage
  • 24/7 access to DUAL-retained consultant Crisis 24 through Crisis Response Hotline
  • Pre-incident consulting services
  • Primary and excess capacity available
  • Dedicated claims management
  • Access to a diversified, financially sound carrier capacity in a single transaction
  • Minimum SIR of $5,000

Target classes

Snack foods

Soups, sauces, dressings, and canned goods

Confectionary products and baked goods

Dairy products

Produce including growers, coops, marketers, and distributors

Ingredients and flavoring

Meat and seafood products

OTC pharmaceuticals, nutraceuticals, and supplements

Cosmetics, personal care, and hygiene products

Beverages including alcoholic and carbonated

Pet food

Coverages available

Insured event triggers

  • Impairment
  • Intentionally impaired ingredients
  • Government recall
  • Malicious product tampering
  • Product extortion
  • Adverse publicity

Covered losses include:

  • Crisis consultancy costs
  • Loss of gross profit
  • Recall costs
  • Extortion costs
  • Rehabilitation costs
  • Forensic accounting
  • Investigation costs
  • Third party recall liabilty damages
  • Product extortion costs
  • Extra expense
  • Replacement costs

Additional coverages

  • Third-party recall liability
  • Product refusal with our without loss of gross profit
  • Workplace violence
  • Additional endorsements available upon request
Product contamination

Contact the expert

Photo of Mark LeBlanc

Mark LeBlanc

Managing Principal, Crisis Management

Already appointed with us?

Send a submission directly below.

Send a submission

Ready to start submitting?

If your company is not already appointed with us, request to be appointed below.

Become a producer