Product Recall insurance

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Key benefitsCoverage options Risk appetiteWhy choose DUAL?
Product recall

Product recall and crisis management insurance

Product recall insurance can cover the costs of identifying and rectifying a product issue, performing the recall, legal defence and paying damages. It can also cover first-party reputational damage.

100%

Lloyd's of London (AA- rated) capacity

$15m

Limit available

Key benefits

Tailored insurance programs for comprehensive protection

Using our Product Recall and Contaminated Products wordings as the starting point, we can design a bespoke program to suit your needs.

Worldwide coverage

Our specialist teams in London, USA and Europe support brokers and insureds with some of the broadest coverage available in the Recall marketplace.

24/7 crisis response

During a recall, time is of the essence. Offer your clients 24/7 crisis support from Crisis 24. 

Pre-incident risk management consulting

Before incidents happen, we offer risk management support to help clients prepare for and survive an event. This includes training scenarios, example PR briefings, and crisis simulations.

Product recall

Coverage options

Programs can be built from our two core wordings, and further tailored to your requirements.

Product Recall covers losses resulting from product withdrawal across a range of scenarios, including discovery of:

  • Defects
  • Error in design
  • Epidemic failure

Clients can be covered for the cost of:

  • Crisis consultancy
  • Recall
  • Replacement
  • Forensic accounting
  • Investigation
  • Extra expenses
  • Legal defense

We also offer these additional covers:

  • Third-party recall liability
  • Impaired property
  • Loss of gross profits and rehabilitation costs
  • Workplace violence
  • Malicious product tampering
  • Additional endorsements available on request

Self-insured retention:

  • Minimum US$5,000

Contaminated Products insurance offers protection for manufacturers and supply chain partners of food and beverages for recall of a contaminated product.

It can provide cover for the cost of:

  • Crisis consultancy
  • Loss of gross profit
  • Recall
  • Extortion
  • Rehabilitation
  • Forensic accounting
  • Investigation
  • Third-party recall liability damages
  • Product extortion
  • Extra expenses
  • Replacements

Insured event triggers include:

  • Impairment
  • Intentionally impaired ingredients
  • Government recalls
  • Malicious product tampering
  • Product extortion
  • Adverse publicity

Self-insured retention:

  • Minimum US$5,000

Click here for more information on Product Contamination

$15m

primary and/or excess

Retail or wholesale

available to retail and wholesale brokerages

Risk appetite

Our core target market is:

  • Mid-to-large companies with revenues of $100m+ or equivalent
  • SME businesses or contract-specific cover, with no lower revenue threshold

Current insureds include

Food and beverage

Pharmaceuticals

Consumer goods

Auto and non-auto component parts

Transportation

Including automotive, aviation, rail, and aerospace

Electronics and communications equipment

Including consumer and industrial

Brown and white goods

Sporting and recreational equipment

Toys

Clothing apparel and footwear

Furniture

Packaging manufacturers

Why choose DUAL?

A+ rated capacity

All DUAL binders are backed by trusted capacity providers with solid underlying financials.

Deep expertise

Our underwriters have decades of experience in product recall - we're a safe pair of hands in a crisis.

Built for speed

When time is tight, speak to us. Our flat hierarchies and streamlined processes allow for quick decisions.

Quality claims management

Fast, efficient, and fair – our claims process is designed to make life easy for you. Every claim has its own designated claims handler from start to finish.

Underwriting requirements

We’ll ask for the following client information:

  • North American Industry Classification System (NAICS) code
  • Revenue figures
  • Controls, testing, and audit processes
  • Recall preparedness
  • Account history

For renewals, we’ll need to know about any changes to products or operations in the last 12 months.

Get in touch

If you are a broker or other intermediary, please use this form for all general enquiries or call us on +44 (0)20 7337 9888. If you are a customer, please direct your query to your broker in the first instance.

Do you have a TOBA with DUAL:

Please proceed to the registration link

https://www.dual-administration.co.uk

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