Simple renovation insurance solutions for alteration works

Every development project is unique. Off-the-shelf products and standard wordings often cannot provide the protection that your clients need.

At DUAL, we specialise in building comprehensive renovation solutions from the ground up. We work hard to supply an adaptable policy wording, with a nimble service to match.

No matter how complex your client’s needs, our expert underwriters will strive to help you.

What can renovation insurance cover?

DUAL's policies can be tailored to meet the precise needs of your client and the requirements of their JCT building contract. We build custom-made packages to cover your client’s contract works, existing structure, contents, and liability exposures.

Our coverages include:

Contract works

Our contract works insurance is provided on an “All Risks” basis and protects the new structures, materials and fittings forming the works being carried out on your client’s property.

Existing Structure

Standard buildings insurance often doesn’t provide adequate cover during renovations, leaving your client’s property vulnerable. Our existing structure insurance is designed to provide comprehensive cover and give your client the peace of mind that their property is adequately insured during their renovation project.

Contents

Renovation projects often bring increased risks to the home contents, whether the client is living on site, or if the property becomes vacant during the works. Our contents insurance protects your client’s belongings against a wide range of perils, including:

  • Fire
  • Storm
  • Flood
  • Water damage
  • Theft
  • Malicious Damage

Public liability

On an active building site, with large numbers of contractors and subcontractors passing through, accidents can and do happen. Third-party claims made against your client are a real possibility.

With the option of public liability insurance up to £5m, our renovation policy protects your clients from third-party claims resulting from injury and property damage.

Non-negligent liability / JCT 6.5.1

Damage to neighbouring properties is always a risk when carrying out major alterations and groundworks. When costly issues arise that are not caused by contractor negligence, your client could be left with little recourse.

We can cover non-negligent losses resulting from contract works up to £5m, ensuring your client is protected for damage to third party properties against specific perils, including:

  • Collapse
  • Subsidence
  • Heave
  • Vibration
  • Weakening or removal of support
  • Lowering of ground water

Plant

The machinery required for renovation works often carries a heavy price tag. And a loss can put work on hold, imposing further costs on your client.

Our plant insurance covers heavy equipment, helping your client to avoid expensive costs and charges if their equipment is damaged, lost, or stolen. We can arrange cover for both owned and hired-in machinery and equipment.

Advance loss of rent

Delays caused by an insured event such as fire or storm damage can result in your client’s project taking longer than expected to complete. Our advance loss of rent insurance would compensate your client for the rental income they would have earned had the project been completed on time.

Renovation

Who we work with

We help property owners and real estate developers undertake renovations, extensions, and repairs on properties including:

  • High-value homes
  • Commercial property
  • New builds
  • Residential property
  • And more.

For clients undertaking lower-value projects, our Renovation Package provides specialist protection and a low fixed-rate premium. Alternatively, we offer a fully bespoke service for high-limit projects though our Renovation Prestige solution.

Here’s how they compare.

Renovation Package

A low fixed-rate premium for lower-value projects.

  • Our risk appetite

    • Standard residential properties
  • What's covered?

    • Renovation and extension work of up to £300,000
    • Project duration of up to 12 months
    • Existing structure rebuild costs up to £500,000
    • Public liability insurance up to £2m
    • Non-negligent damage liability up to £250,000
  • All for a set premium of £1,000 +IPT

Renovation Prestige

A fully bespoke service for high-value projects.

  • Our risk appetite

    • High-value homes & commercial property (including new-builds)
  • What's covered?

    • Renovation, extension, and repair works up to £10m
    • Project duration of up to three years
    • Public liability insurance up to £5m
    • Non-negligent liability up to £5m
    • Contents insurance
    • Owned & hired-in plant cover
    • Loss of rent

Why choose DUAL?

Seamless protection

Our solution covers the contract works and existing structure under a single policy, replacing the client’s building insurance throughout the project. Keeping protection gaps to a minimum, we are always close at hand should your client need to make a claim.

Made to measure coverage

Our underwriters are empowered to use their specialist skills to find you solutions, With over 10 years’ experience serving construction clients, we offer comprehensive coverage that can be precisely tailored to your client’s needs.

Streamlined underwriting

Our specialist underwriters have the expertise and dexterity to help provide a hassle-free underwriting process for our broker-partners.

Meet the team

Photo of Steve Kelly

Steve Kelly

Head of Construction
Photo of Steve Kelly

Steve Kelly

Head of Construction

Steve is the Head of Construction for DUAL, having joined the company in 2025. He has worked in the insurance industry for 35 years, of which 26 years were spent at RSA and latterly, nine years at Allianz. Steve has a deep technical and market knowledge of the construction and engineering insurance market, having led the underwriting of some of the largest conventional power and renewable energy risks in the UK and Europe.

Steve is married with two daughters and a keen sports fan, enjoying rugby, football, Formula 1 and golf.

Photo of Nicholas Holland

Nicholas Holland

Development Director
Photo of Nicholas Holland

Nicholas Holland

Development Director

Nic is the Development Director for DUAL, and joined the company in 2018. He began as a trainee underwriter after graduating with a degree in economics. Nic went on to gain 13 years’ technical expertise and experience in the industry. He has been writing commercial and construction insurance for over 10 years, the last five years spent at DUAL specialising in construction with a substantial focus on underwriting and business development.

Outside work, Nic enjoys running, cycling, surfing, hiking and travel.

Photo of Lucy Montague

Lucy Montague

Senior CAR Underwriter
Photo of Lucy Montague

Lucy Montague

Senior CAR Underwriter

Lucy is a Senior CAR Underwriter in the DUAL Construction team. She joined in 2023 and has over 12 years’ experience in the insurance industry, specialising in underwriting single construction and renovation projects.

In her downtime, Lucy enjoys art and listening to music. She also loves spending time with her two young sons.

Photo of Aaron Sharpe

Aaron Sharpe

Underwriting Manager
Photo of Aaron Sharpe

Aaron Sharpe

Underwriting Manager

Aaron is the Underwriting Manager in the DUAL Construction team, having joined the company in 2020 and has over 12 years of underwriting experience.

In his spare time, Aaron enjoys keeping fit at the gym and playing football and golf. He also loves spending time with his daughter.

Photo of  Luke Browne

Luke Browne

Senior Underwriter
Photo of  Luke Browne

Luke Browne

Senior Underwriter

Luke is a Senior Underwriter in the DUAL Construction team. He joined in 2016 and has over seven years’ experience in the insurance industry, specialising in underwriting Liability and Contractors All Risk insurance.

In his downtime, Luke plays football and golf. He enjoys cycling and taking holidays with friends and family.

We're here to help

If you are a broker or other intermediary, please use this form for all general enquiries or call us on +44 (0)20 7337 9888. If you are a customer, please direct your query to your broker in the first instance.

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https://www.dual-administration.co.uk

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Unoccupied property owners

We also specialise in Unoccupied Property Owners